Help Center
How can we help?
Step-by-step guides with pictures of every screen. Or just ask: the assistant knows these guides by heart and answers in your language.
Popular questions
Your first event in three steps
Most organizers are ready in ten minutes.
- 01
Create an event
Name it, pick the spoken language and the languages listeners can choose.
Read the guide - 02
Share the QR code
Print it, show it on a screen or send the link. No app for listeners.
Read the guide - 03
Open the microphone and go live
Speak. Listeners hear you in their language a moment later.
Read the guide
Browse by topic
Start here
3 guidesWhat is Spiiksi
Real-time AI interpretation for events. The audience listens on their own phones, with no app.
Getting started
Creating an account, the welcome steps, the free demo event, and discount or referral codes.
For listeners
How listening works for the audience, and what to do when it doesn't.
Run your event
5 guidesEvents
Creating an event, languages, rooms, sharing links and QR codes, going live, and automatic start, pause and stop.
Languages and translation quality
Supported languages, the Default, Plus and Pro tiers, interpreter instructions, names and terms, delivery style, voices, captions and the original audio.
Audio setup and troubleshooting
Getting good audio into Spiiksi, connecting to a venue's sound system, and fixing common problems for the speaker.
Private rooms and branding
Who can listen to a room (anyone, hidden, password, invited people) and putting your own look on the listener page.
Human interpreters
Bringing your own interpreters into Spiiksi alongside AI languages.
Plans, billing and team
3 guidesPlans
Basic, Pro and Enterprise, what each includes, how Pro is paid and stopped, and community pricing.
Billing and payments
How interpretation is charged, balance and top-ups, payment methods, pay by use and card holds, auto top-up, cost estimates, invoices, VAT and currencies.
Organizations and team
Personal accounts and organizations, inviting members, roles, shared billing, moving balance and events, deleting an organization.
Privacy and support
2 guidesPrivacy, recordings and security
What is recorded, how long data is kept, which providers process it, GDPR rights and security.
Contact and support
How to reach a person, and what to include in your message.
Can't find what you're looking for?
The assistant answers from these same guides, in your language. Signed in, it can also check your events, balance and plan for you.